The Vision and the Group Purpose Statement define who the Company believes are its stakeholders.

The Vision statement clearly states that Tata Steel would continue to improve the quality of life of the employees and the communities it serves. Further, the Vision has identified upholding the spirit and values of Tata’s towards nation building as the basis for attainment of strategic goals and vision.

The Group Purpose underscores the Tata Values "of returning to the society what we earn, evolve trust among consumers, employees, shareholders and communities."

Tata Steel has identified "balancing stakeholders’ needs" as a key strategic issue. Thus, the total stakeholder base of the Company encompasses shareholders, financial community, customers, media, communities, employees, regulators, suppliers and partners.

The Company undertakes projects in collaboration with a large number of non-government organisations, industry associations and organisations to meet the needs of its stakeholders.

Managing Upstream and Downstream Impacts

The environmental and social impacts of the Company’s products, services and activities are continuously improved upon through better operating practices and technological interventions. Tata Steel also conducts a systematic analysis of the impact of inputs and outputs through the Life Cycle Assessment from the cradle to the gate (from mining to hot rolled coils).

In the case of social organisations and small scale industry units, raw materials are issued to the vendors on a "conversion" basis for the supply of finished goods, spares and consumables, as a step towards reducing the "working capital" management of these small units. In order to stimulate economic progress and create grass-root entrepreneurs, the Company patronises social organisations and small scale industries by giving them order preference, which otherwise may have been manufactured by large units.

"Bench marking" processes have been deployed at Tata Steel not only for processes undertaken by it but also for new and existing vendors on its panel of suppliers. Introduction of new vendors follows a matured SERT (Search/ Evaluate/ Register/ Trial) Methodology for introduction. However, it does ensure that all norms and guidelines are followed by them.